# neural-forecast

Ko Kris

07/16/2023, 11:24 AM
👋 안녕하세요! I encoundter an error message "
Copy code cannot open shared object file: No such file or directory

Cristian (Nixtla)

07/16/2023, 5:37 PM
Hi @Ko Kris! Can you give us more details on your OS and how are you trying to install the library?

Max (Nixtla)

07/16/2023, 6:02 PM

Ko Kris

07/21/2023, 2:15 AM
Thanks for answers, the reason why the location error has been shown was the version issue of the pkgs related to torch. I manually upgraded all of torch family and the error has been gone. The OS I use is jupyter with win10 and the environment is restricted by tons of firewalls due to internal security.
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