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# neural-forecasts
Slackbot
07/16/2023, 11:24 AMThis message was deleted.
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Cristian (Nixtla)
07/16/2023, 5:37 PMHi @Ko Kris! Can you give us more details on your OS and how are you trying to install the library?
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Max (Nixtla)
07/16/2023, 6:02 PMMaybe GPT can be of help here: https://chat.openai.com/share/048076f6-e78d-4856-9d82-77a4346df81c
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Ko Kris
07/21/2023, 2:15 AMThanks for answers, the reason why the location error has been shown was the version issue of the pkgs related to torch. I manually upgraded all of torch family and the error has been gone. The OS I use is jupyter with win10 and the environment is restricted by tons of firewalls due to internal security.
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