# general

steve tawk

09/08/2023, 9:07 AM
Hi Everyone, I went through some of the previous messages and everyone seems doing well with the platform, so excuse me if my question seems quite rookie. I just found out about Nixtla a week ago and was trying to go through after getting a token from the platform, however, my requests were denied. I have already applied on the platform to gain access ( but didn't receive any feedback. can anyone please advise if I should do anything else ? or when to expect a reply

Max (Nixtla)

09/08/2023, 2:26 PM
Hi @steve tawk, we are sorry you have been waiting. We are overwhelmed by te request but hope to be able you onboard you soon. Most of the comments you are referring to are related to our open source libraries.