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# generals
Slackbot
09/25/2023, 6:55 AMThis message was deleted.
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Max (Nixtla)
09/25/2023, 5:20 PMHi @Viet Yen Nguyen, thanks so much for the interest, we will try you onboard you as fast as possible. We want to provide an excellent experience for our first users and want to also establish dedicated support and communication channels.
We have experienced this dedicated approach is very informative and helpful, but it also demands more time and effort. The team is still small and that is the current constraint.
Max (Nixtla)
09/25/2023, 5:23 PM(Also, officially am in vacaction for two days and @fede (nixtla) (they/them) and @Cristian (Nixtla) are going to get mad at me if I keep texting)
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