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# generals
Slackbot
11/07/2023, 10:17 PMThis message was deleted.
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Mariana Menchero
11/07/2023, 10:20 PMHi @brian mcgloughlin. According to the error message, you seem to have run out of credits. The plot function works without issues because it doesn't make a call to the TimeGPT API. Can you check your dashboard and see if you have any?
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brian mcgloughlin
11/07/2023, 10:22 PMHey Mariana, yeah my dashboard does say that I have run out of credits but I do not know why?
Does the credit have a time limit or how does it work exactly?
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Mariana Menchero
11/07/2023, 10:22 PMHere you can check your dashboard: https://dashboard.nixtla.io/
Mariana Menchero
11/07/2023, 10:24 PMthe # of credits allow you to make calls to the TimeGPT API (1 credit = 1 call). If you have run out, please email us at ops@nixtla.io
Mariana Menchero
11/07/2023, 10:25 PMkeep in mind that we're still in beta, so that is why the number of credits is limited per user.
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brian mcgloughlin
11/07/2023, 10:27 PMOk understood, thanks for the help 🙂
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