Hi all! We’ve received three reports of 500 internal errors during fine-tuning. It looks like the issue might be related to missing

s3:PutObject

permissions for the backend IAM user, which prevents uploading the request payload to S3.

when did you try it? did you just try it?

Yes, I tried now

ah, i think i just fixed a permission issue

Sure! Let me respond. I was using cross-validation and finetuned in the morning, but I also didn’t see any error though

oh, i see, but ask them to retry

Which customer or customers is that?

It’s Carlos Bussieres and Adela Maria Meza Raudales The error is fixed now

And are they paying?

No they’re not paying

Ok. Are they potential enterprise customers?

Carlos has been using TimeGPT for traffic volume forecasting, but since he’s affiliated with a university, he may not be a lead. Regarding Adela, I saw @Rick Vierra has already spoken with her—might be a good time to follow up?

I did talk with Adela couple months ago. No responses since then to outreach. No real indication they were willing to pay for TimeGPT even at the $25k level. I just sent another note to see if Adela is interested in getting licensing in place. Thanks!