Shai was unable to regain access to his account, so he created a new one, and we need to move his subscription over to the new account. Is that something you can do on the supabase side @Edu or @Nikhil Gupta? I also can look into it on the Stripe side if that's a better approach. Thanks!
Old email: shai@quants.capital
New email: shaixt@proton.me
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Edu
10/18/2024, 4:34 PM
Yeah, I’ll take care of it.
We need to add the account on the same team in the database and remove the old one.
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Nikhil Gupta
10/18/2024, 4:35 PM
Thanks @Edu
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Edu
10/18/2024, 4:52 PM
Done! please report to us if any problem arises, as this is not standard practice
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Tracy Teal
10/18/2024, 4:52 PM
Will do, thank you!
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Nikhil Gupta
10/21/2024, 6:26 PM
@Edu - Could you document the process and share so we have it on record in case it is needed again later? Thanks!
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Edu
10/21/2024, 6:38 PM
sure, I'll create some docs about the database and how everything is structured, that should help you more, because this cases are kinda unique each time