We got a question about nixtlar and the Excel plug...
# support
t
We got a question about nixtlar and the Excel plugin from ccook@mayzo.com at 11:30am Pacific. This could be two separate Excel and nixtlar issues, or related to the recent updates last night? @Edu @José Morales @Mariana Menchero do you have thoughts? Thanks so much!
API calls failing with 405 code in R nixtlar package and with "network error" in excel plug-in
Using the nixtlar package in R results in a HTTP 405 Method Not Allowed error. Just two days ago, the package and API calls were working well. The package version is from CRAN V 0.5.2 and I read that API version 0.6 has been released.
I also tested the Excel TimeGPT plug-in, however this plug-in shows "network error" when using the "make prediction".
Have the APIs changed with V0.6 and made the earlier API versions obsolete?
Any troubleshooting tips?
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I asked him to install the development version of nixtlar, and I'm looking into the Excel issue. @Mariana Menchero do you think the update to the new middleware in the last few days is affecting the version of nixtlar that's on CRAN?
e
oh maybe the update to the middleware is causing problems in excel too, I'll look into it
m
I'm very sorry @Tracy Teal I think I missed this message yesterday since it arrived just after the daily, but is what Edu and Capi have mentioned. I'll release the new version on GitHub today, so users can have it before it is available on CRAN.
t
Thanks @Mariana Menchero! I'm watching the nixtlar repo, but if you wouldn't mind letting me know too when the updated release is out, I'll let ccook (Christopher) know.
@Edu I just tried the Excel plug-in too, and get the 'Network error' response. So I think what José mentioned is an issue. I'll let Christopher know we're working on it.
m
Yes, I'll let you know as soon as it is merged to main
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t
I'm going to file the 'Network error' as an issue, so we can add any relevant information there.
m
Hi @Tracy Teal very sorry for the time, but I wanted to let you know that the v2 version is on this branch. I couldn't merged to main because I'm having issues with validating the API key, but hopefully I'll figure it out by Monday.
t
Thank you so much! I had let him know we're working on it, so today or tomorrow is fine.