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# supporti
Intercom Notifications
09/13/2024, 4:45 AM💬 Conversation (#34)
User started a conversation using a Messenger Workflow
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Tracy Teal
09/13/2024, 3:49 PM@Yibei I invited you to Intercom with a 'Lite' role. Could you see if you're able to see this message? And if you're able to reply?
Thanks so much!
Tracy Teal
09/13/2024, 3:50 PMThat could be easier for Intercom messages, than copying over and asking for feedback here.
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Yibei
09/13/2024, 4:11 PMHi @Tracy Teal! Sorry I didn’t see the invite.
Are you inviting me over ybei@nixtla.io?
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Tracy Teal
09/13/2024, 4:15 PMThat was the issue, used yibei@. Sent now to ybei@
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Tracy Teal
09/13/2024, 7:39 PM@Yibei could you get in to Intercom and see that question?
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Yibei
09/13/2024, 7:42 PMYes! I see it now:)
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Tracy Teal
09/13/2024, 7:44 PMCan you reply within Intercom too, both if you have the permissions to reply, and that it's something you can answer?
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Yibei
09/13/2024, 7:48 PMSure! Yes, I’m answering the question, and I’ll keep an eye on intercom
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Tracy Teal
09/13/2024, 7:52 PMAmazing, thank you!
When the questions come in, they come through here to #ops-email like this. I'll keep an eye on them, and tag you on ones where I could use your help answering.
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Tracy Teal
09/13/2024, 7:54 PMThanks @Carla Coll for the Intercom/Slack integration. You can see how nice it is!
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