A premium customer wants to change his email addre...
# support
t
A premium customer wants to change his email address for his Nixtla account, but have a different email for Stripe/billing. @azul (she/her) (nixtla) do you know if this something we can do? Thanks so much!
We created a Nixtla account with the orders@tradesmith.com email address, which is our billing address. So when I try to login, the email goes to that address, and a teammate has to forward it to my email to login, which is a pain (not your fault). Could someone change the login email address to my work address, but leave the billing credit card the same? pschofield@altapub.com
👀 1
e
I don’t think we can cover such edge case yet, it would be the function of being part of a team but that’s not in our short term plans Here are the options I see, ordered from easiest to harder: • Tell him to not log out, the session should persist in his device • Tell him to just save his API key in a safe place and use it from there • Bump up in priority the support for teams in the dashboard
t
Thanks, I'll let him know and recommend point 1 or 2 for now.