Happy Monday! Starting the week off with a dashboa...
# support
t
Happy Monday! Starting the week off with a dashboard/calls/Stripe mystery from colin.m.corcoran@gmail.com. I see he has an account in our dashboard. One active API key, no requests. He has just one Stripe account, with a credit card on file. @kevin @Edu thoughts on what might be going on? Thank you!
From: Colin Corcoran
Email: colin.m.corcoran@gmail.com
i set up billing but its saying i didn't
Hello, My account has the billing set up when i go to stripe but the website is showing me as not having it set up when i click the billing tab.
It is not letting me use my api key.
1
e
API key usage isn't tied to billing (yet) so he should be able to make calls even if no payment method is set up. I see he has 2 API Keys one of which is deactivated, I tried making a call with the active one and everything seems to be working fine, maybe he's using the inactive one?
k
billing-not-showing-wise the stripe data seems to be correct on the website for this email
<mailto:colin.m.corcoran@gmail.com|colin.m.corcoran@gmail.com>
— can we confirm: • the email for the account they are using • the error they get when trying to make requests using the key?