Email with an error code from today. <@U05UTMJQ85R...
# support
t
Email with an error code from today. @azul (she/her) (nixtla) any ideas?
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status_code: 500, body: {'status': 500, 'data': None, 'message': 'Request failed with status code 500', 'details': 'An error occurred: max() arg is an empty sequence, Please contact us at <mailto:ops@nixtla.io|ops@nixtla.io> or Azul', 'code': 'B30', 'support': 'If you have questions or need support, please email <mailto:ops@nixtla.io|ops@nixtla.io>', 'requestID': 'V7WMN5GQH5', 'deprecation_details': 'The current endpoint /timegpt_multi_series will be deprecated on 2024-06-21, the new path will be /forecast_multi_series please refer to the docs (<https://docs.nixtla.io/reference>) for more info or send an email to <mailto:ops@nixtla.io|ops@nixtla.io>'}
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He also shared this, and some screen shots of the code he tried if that's helpful.
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This problem (status_code: 500...) keeps occurring whenever I use the following code in the program:
from nixtlats import TimeGPT
token = 'Tas6HGovTKOMf...'

timegpt = TimeGPT(token=token)
I see that there might have been a change, and I tried the code:  
from nixtla import NixtlaClient

nixtla_client = NixtlaClient(
    api_key = 'Tas6HGovTKOMf...'
)

However, even though I installed 'nixtla' on several different environments, I always receive "ModuleNotFoundError: No module named 'nixtla'"
image.png
c
Tracy can you share the name/email of the person as well?
I believe this is one user that scheduled a meeting with the partnership
@azul (she/her) (nixtla) do you know what might be happening?
t
This is for Ezdrasz Gołaszewski <ezdrasz.golaszewski@gmail.com>
With screen shots
Ezdrasz followed up with. I think it will be
from nixtla import NixtlaClient
going forward?
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Thank you very much for getting in touch, it's starting to work after pip install -U nixtla. 

I don't want to take up your time, but I will ask: will the previous version 'from nixtlats import TimeGPT' still work, or will it be gradually phased out?
Kind regards!
Ezdrasz
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