Tracy Teal
04/24/2024, 6:03 PMTracy Teal
04/24/2024, 6:03 PMHi team,
I have an issue with TimeGPT usage and its billing:
I had some free quota as I was a part of beta evaluation. Now, I finally wanted to give it a try on some public data forecast, I did only 13 API calls, and now I see the price for that is ~4000 $, which is out of my expectations and it's like 3.5 my month salaries 😭. I only wanted to compare TimeGPT with my locally developed models, but I didn't want to use it further so far. And the cost is way too high for only 13 calls from my personal account.
Could you please don't charge me for such a case and please forgive me for my lack of knowledge of your price model and of how the tokens are calculated per API call? (which I really didn't know at all 😞)
The account is <mailto:kachalouski@gmail.com|kachalouski@gmail.com>
Thank you for your understanding.
Diana Maya
04/24/2024, 6:10 PMTracy Teal
04/25/2024, 12:40 AMazul (she/her) (nixtla)
04/25/2024, 4:49 PMDiana Maya
04/25/2024, 5:28 PM