Date: March 21st Company: NA Contact: Joseph Ruski...
# support
d
Date: March 21st Company: NA Contact: Joseph Ruskiewicz <joseph.ruskiewicz@gmail.com> Hey all, So I am trying out the TimeGPT and have some feedback. However, I have only been testing it today and ran into a billing issue. On my screen it says that I have a 1000 USD in credit to try it out, but it also says that I spent 2097.47 dollars. Which makes no sense to me as I haven’t hit it with that much data and have only been playing with it the last 24 hours. I am not sure what to do here. Is this correct? Am I misunderstanding something? Thanks and appreciate you all. Joseph
1
m
Hi Joseph, Thanks for the interest and feedback. We are currently working on the pricing model to better suit all use cases. Don't worry about the current billing dashboard. While we figure out the real pricing, we have given you 10K in additional credits so you can keep testing. For our records, it would also be great to understand your use case and the company or university that you represent. Best,
1