Hi <@U07GRPWR78W> - We are not able to share csv f...
# supportn
Nikhil Gupta
12/20/2024, 9:08 PMHi @Carla Coll - We are not able to share csv files over Intercom. Can you enable this please?
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Carla Coll
12/20/2024, 10:32 PMJust double checked and it is enabled. However the attachments icon is a bit hidden
Carla Coll
12/20/2024, 10:32 PMYou have to click on the three dots and then attachments. I tested it and was able to upload a csv- did you try it the same way and it didn't work?
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Nikhil Gupta
12/20/2024, 10:49 PMI think it allows the upload, but once user does that, I am unable to find it. See here.
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Carla Coll
12/20/2024, 11:00 PMCan you re-try now? I added the file type manually on settings
Carla Coll
12/20/2024, 11:02 PMyay! i think now it works
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Nikhil Gupta
12/20/2024, 11:05 PMThank you. I see it now.
Nikhil Gupta
12/20/2024, 11:06 PMCan you also enable this for .xlsx, .py and .R files? Thanks!
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Carla Coll
12/20/2024, 11:09 PMOf course! Done!
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Nikhil Gupta
12/21/2024, 12:16 AMThank you so much. This will help quite a bit with the support.
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