I think there's some Stripe things we could touch base on. For everyone who has the $399 due this week because their Premium Subscription trial is ending, I extended it to July 31st. So, we have some time to chat before anyone else is billed for Premium Subscription.

I got a "Thank you very much! I appreciate your help." from 1 of the 3 people, and nothing back from the other 2 or any new messages. So, I'll continue to monitor ops@ and assume this is resolved, unless I hear otherwise. Please ping me if you do hear something.

I sent out emails to the people who have subscriptions ending 7/31, who haven't engaged with us. I again thanked them for subscribing, let them know their subscription is ending, and offered to extend their free trial a couple weeks, and re-prompted for information for Slack. This was for 7 users. We'll see what kind of response I get. At least they're getting a notification that their trial is ending, and another opportunity to cancel or engage.

I checked and all of these people had created an API key and made some API requests. All were close to the start of the trial date though, e.g. end of June, beginning of July, without recent requests.

One person replied and wanted the extension, and has been invited to the Slack channel. So, we'll see how that goes!