<mailto:plaster123@163.com|plaster123@163.com> is ...
# support
t
plaster123@163.com is still having issues with his billing. He goes to his billing page in his dashboard and sees "You haven't added a payment method yet. Set one to prevent disruptions to your API calls". He has a credit card payment on file in Stripe, but there are 4 setup IDs, so this might be an issue with the database and Stripe sync. Stripe screenshot in thread.
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Screenshot 2024-07-18 at 4.20.53 PM.png
k
checking this
their subscription info in our database was indeed null
I updated it to the right value, he should be set now
t
excellent, thanks!
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