I'm not quite sure what this user is asking. <@U06...
# supportt
Tracy Teal
05/20/2024, 4:15 PMI'm not quite sure what this user is asking. @kevin @Edu do you have thoughts?
From: Mischa Lisovyi
Email: mlisovyi@googlemail.com
how long does it take for requests to appear on the dashboard?
I've canceled my previous subscription and did not start the 30-day free trial yet. In the meantime I've sent a couple of requests to TimeGPT, got output, but I do not see those requests in the dashboard and those I do not see what are the current prices without a fixed subscription. how long does it take for requests to appear on the dashboard?
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Edu
05/20/2024, 4:17 PMThere might be a bug in logging, I’ll check that, but you can tell him that he won’t be charged for those requests and doesn’t need to worry.
Edu
05/20/2024, 4:17 PMThanks!
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Tracy Teal
05/20/2024, 4:18 PMGreat, thanks!
Tracy Teal
05/23/2024, 12:19 AMA follow up on Mischa's question about costs
> Mischa Lisovyi
> Dear Nixtla Team,
>
> I'm confused about what I should expect. At the moment I do not use TimeGPT because I'm confused about costs.
> • Is the 30-day trial automatically started upon the first request?
> • Or was it supposed not to work at all without a valid subscription?
> • Is it planned in the future to have a monthly subscription only or also a pay model with payment for individual requests?
> Thanks in Advance for any help! And thanks for building this nice tool!
>
> Best regards,
> Mischa
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Edu
05/23/2024, 7:30 AMI don’t know what we should communicate externally, but the status right now is:
It is free for anyone, paid or not, if they decide to start paying the only difference would be seen in their CC for now. There might be some day in which we change it to only paid, so subscribing could also help them prevent disruptions in their workflow. @azul (she/her) (nixtla) and @Max might have a better idea of what’s going to happen