<mailto:sshekhar@brandeis.edu|sshekhar@brandeis.ed...
# support
t
sshekhar@brandeis.edu reported getting this error. Is this an issue just for him, or related to something we're doing with the API, so I should just let him know to try again in a bit? Thanks!
I am now facing a new issue with the nixtla API while using it for the said experiment. Could you please help me fix this issue? The error is as follows:
ApiError(status_code=_response.status_code, body=_response_json)
nixtla.core.api_error.ApiError: status_code: 502, body: {'status': 502, 'data': None, 'message': 'Request failed with status code 502', 'code': 'B30', 'support': 'If you have questions or need support, please email ops@nixtla.io', 'requestID': '4JS4S4973M'}
🛑 1
k
502, iirc, isn’t the middleware— @José Morales anything happening/happened on the model side recently?
j
That's an error we usually get when something fails in the modal setup, I'm still not sure what it is but it happens frequently during the CI (sample logs). Usually just trying again works
👍 1
t
ok, thanks, I'll pass that along
j
I see that specific request has this in the response:
'Missing request, possibly due to cancellation or crash'
. I'll ask in the modal slack to see if there's something we can do about it
🙏 2