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A user is being successful with his API key on his home computer, but not his work computer, so he's wondering if there might be security settings at work that are causing an issue. <@U06UP1WPN7N> <@U06K4V626P6> <@U06E82QHSQG> do you have thoughts, or other questions I should ask?
Email in thread.

&gt; Hi, not sure if this is the right place for this request but I'm having difficulties validating my API key.
&gt; 
&gt; I just registered with <mailto:mayuko@mayukosato.com|mayuko@mayukosato.com> and I have 1 API key.
&gt; 
&gt; What I got is just False and I didn't see any message when I ran this on a company machine
&gt; ```import pandas as pd
&gt; from nixtla import NixtlaClient
&gt; nixtla_client = NixtlaClient(api_key = [my API key starting with'nixtla-tok']
&gt; )
&gt; nixtla_client.validate_api_key()```
&gt; 
&gt; When I tried it on my personal machine at home, it actually gave me True with the 'Happy Forecasting! :)' message.
&gt; 
&gt; The Python version on both machines is 3.11.2.
&gt; 
&gt; Would it be possible this was caused by the company's security thing?

Then

&gt; I'm talking to the security team and he's asking me where the API connecting to our system.
&gt; 
&gt; I'd say "my machine" but I feel that's not a good answer...
&gt; 
&gt; what would you suggest?

he can try to use his cellphone hotspot for internet in his company machine and see if that works, if it does then their firewall is likely blocking unknown sources (us). Otherwise, I would bet on his code missing something